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Our Mission |
People Deserve Quality
It's more than a slogan - it is our driving force!
The mission of PDQ Window Tinting is to provide our customers with consistently high standards of workmanship, the finest quality products available, and a dedication to excellence. Our goal is to consistently exceed customer expectations of timeliness and quality, to deliver top-notch products and services, and to treat each customer as if they were our ONLY customer.
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Workmanship:
A good tint job requires both quality product and quality workmanship. Our exclusive use of Madico Film takes care of the "product" part. But using the best film is a waste if it isn't installed by an expert.
At PDQ Window Tinting, our methods of application are at the top of the industry. We are a certified member of the International Window Film Association and we are always kept current of the latest advances in installation tools and techniques. For example, PDQ Window Tinting uses the "Film Handler", which is an extremely valuable tool used to precut the window film's length and width.
Furthermore, we NEVER lay the film on the ground, or on your floor, when we cut it! Otherwise, we could pick up dust, dirt, or debris from the floor, wind up with an incorrect fit, and worst of all, potentially cut your floor with the razor blade!
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PDQ provides quality, commitment and service excellence to our customers. We understand that a customer-focused approach is the key to achieving success, that success is never final, and we must continually strive to improve. We believe these business values to be "simply better values."
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PDQ's "CLASS ACT" Philosophy:
Courtesy - Be courteous at all times
Listen - carefully to our customers
Ask Questions - to fully understand the customer's wants and needs
Soothe - any uncertainty or fears
Solve - Our customer's solar control problems
Apologize - for any inconvenience, difficulty, or problems. Take responsibility
Control - We will always be in control of the job, responsible for its outcome
Thank - Thank the customer for the opportunity to provide excellent service.
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Materials:
We have made a commitment to use only the best films, from the most reputable manufacturer in the industry:
Madico: Madico invented metallized films over 30 years ago, and invests more in research, development, and performance testing than anyone else in the industry. The Louvre, Smithsonian, and Guggenheim Museums have all chosen Madico to improve aesthetics from the outside, while protecting the valuable objects inside.
Obviously, we could save a lot of money by using cheaper films. We receive solicitations all the time from other manufacturers offering films at much lower cost than what we are currently using. These offers might be very tempting to "fly-by-night" tint companies, but not to us. We WILL NOT compromise on quality. We are the best because we work with the best!
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PDQ Window Tinting
(877) 737-8468
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